Compliments & Comments
Please help us to develop our services and improve our performance.
- Do you have any suggestions on how we might improve our service?
- Would you like to compliment us on a job well done?
- Have we fallen short of what you expect?
Please use this form to let us know, we need this feedback to make us better.
Complaints
Have we fallen short of the standards we set ourselves? If so please contact us directly so we can address the issue and have an opportunity to set things right. We will inform you of our formal complaints procedure and will deal with your complaint as a priority.
If you are still unhappy with our service you may contact the Care Quality Commission, the national healthcare regulator.
Care Quality Commission National Correspondence
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Telephone: 03000 616161