Compliments & Comments 

Please help us to develop our services and improve our performance.

Please use this form to let us know, we need this feedback to make us better.


Have we fallen short of the standards we set ourselves? If so please contact us directly so we can address the issue and have an opportunity to set things right. We will inform you of our formal complaints procedure and will deal with your complaint as a priority.

If you are still unhappy with our service you may contact the Care Quality Commission, the national healthcare regulator.

CQC Website

Care Quality Commission National Correspondence
Newcastle upon Tyne 

Telephone: 03000 616161